Privacy Policy

Effective Date: [2022.01.02].

We appreciate you selecting [Carsparkle]. This policy outlines how we gather, use, disclose, and safeguard your personal information as well as your rights regarding it because we appreciate your privacy.

I. Data that we gather

 Your personal information may be gathered by us in the following ways:

 1. Name, email address, phone number, address, and payment details (such as credit card number and payment platform account) are required when registering or placing an order.

 2. Tools and services: operating system, IP address, browser type, browsing history, and cookie identifiers (used to optimize the website experience).

 3. After-sales communication: chat logs, email address, and phone number for questions or complaints (used strictly for resolving issues).

 4. Product-related: product serial numbers and usage feedback (anonymized) may be gathered if you take part in product reviews or activities.

II. How your information is used by us

 1. Order fulfillment, including shipping, billing, and payment processing.

 2. Customer service: Answer questions and address post-purchase difficulties (e.g., quality problems, bulb installation questions).

 3. Personalized experience: depending on your browsing history, suggest appropriate LED bulb models (for example, push comparable goods if you have visited the "H11 high brightness model").

 4. Compliance and Security: Adhere to tax and customs regulations (such as declaring a North American order) and prevent fraud (such as identifying irregular payments).

III. Disclosure and Information Exchange

 Your personal information will only be shared when required for the following reasons, and we won't sell it to unaffiliated third parties:

 1. Payment/Logistics: Providing the required data to approved payment gateways (like Shopify, PayPal, and Apple Pay) and logistics companies (like UPS and FedEx) in order to finalize the transaction.

 2. Legal Requirements: As mandated by a government agency or court order (legal procedure only).

 3. Service providers: assign data processing to dedicated service providers (like the email marketing platform Mailchimp), but make sure they adhere to stringent privacy protection requirements.

IV. Security of Information

 We take managerial and technical precautions to safeguard your data, such as:

 1. Restrictions on database access permissions and encrypted transmission (HTTPS protocol);

 2. Frequent security audits to stop data loss or leaking;

 3. We limit access to your information to those who require it, and we teach our staff on privacy.

V. Your Rights

 You are entitled to the following under applicable law (such as the Canada PIPEDA and the U.S. CCPA):

 1. To see, update, or remove your personal data, send an email to carsparkle.led@gmail.com, the customer care email address;

 2. Reject marketing messages by using the "unsubscribe" option located at the bottom of the email;

 3. Be aware of who is sharing your information; you can ask for a list of those individuals.

VI. Tracking Technology and Cookies

 Cookies are used by us to track website traffic and improve user experience.  Cookies can be turned off in your browser's settings, but doing so might make some functions less functional (such shopping cart saving).

 VIII. Modifications to Policies

 Due to changes in business, we may revise this policy. If this happens, you will be notified via email or a notice on our website, and you will be given 30 days' notice of any significant changes.

GET IN TOUCH WITH US: For any inquiries concerning this policy, please get in touch with us at ["carsparkle.led@gmail.com"). [Carsparkle] is entitled to the final interpretation.