Shipping Policy

At CARSPARKLE, we want you to know what to expect when you place an order. Please review our shipping destinations, rates, and estimated delivery times below.

Shipping Destinations

We currently deliver to the 48 contiguous United States and Washington, D.C.

At this time, we do not ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or destinations outside the United States.

If you are unsure whether we can deliver to your address, please contact carsparkle.led@gmail.com before placing your order.

Standard Shipping Rates

We offer standard shipping at the following rates, in U.S. dollars:

Order subtotal	Standard shipping
Under $50.00	$6
$100.00 or more	Free

The free-shipping threshold is based on the merchandise subtotal after discounts and before taxes or shipping charges.

Shipping charges will be displayed at checkout before you complete your purchase.

Order Processing and Delivery

You will receive an order confirmation email after placing your order. Once your order has been dispatched, we will send a shipping confirmation email with tracking information.

Estimated standard delivery time: 7–10 business days after dispatch.

This estimate does not include order processing time. Business days are Monday through Friday, excluding public holidays.

Delivery times are estimates, not guaranteed arrival dates. Customs clearance, carrier disruptions, severe weather, holidays, or other circumstances may cause delays.

If we become aware of a significant delay affecting your order, we will contact you using the email address provided at checkout.

Expedited Shipping Requests

Standard shipping is the only shipping option available at checkout.

If you need expedited shipping, please contact carsparkle.led@gmail.com before placing your order, and include your destination ZIP code and preferred delivery date.

We will check availability and provide an estimated delivery time and shipping quote. Expedited shipping is subject to availability and is only arranged after the service and any additional charges have been confirmed with you.

Tracking Your Order

Your shipping confirmation email will include tracking information so you can follow your delivery.

Tracking updates may not appear immediately after a shipping label is created. Please allow time for the carrier to receive and scan your package.

If you have not received your shipping confirmation or your tracking information appears to have stopped updating, contact carsparkle.led@gmail.com with your order number.

Shipping Address Changes

Please check your shipping address carefully before completing your order, including any apartment or unit number.

If you need to correct your address, email us as soon as possible with your order number and the correct address. We will do our best to help, but changes cannot be guaranteed once your order has been processed or dispatched.

If a package is returned because of an incorrect or incomplete address, we will contact you to arrange the next steps. Additional shipping charges may apply for reshipment. We will confirm any charges with you beforehand.

Delayed or Missing Packages

If your order has not arrived within the estimated delivery window, please contact us so we can help investigate with the carrier.

If tracking shows “delivered” but you cannot find your package:

• Check your mailbox, entrances, and other safe delivery locations.

• Ask household members or your building’s reception staff whether they accepted it.

• Contact us with your order number and tracking details if it is still missing.

We will review the delivery information and work with you and the carrier to determine the appropriate next steps.

Damaged or Incorrect Deliveries

If your package arrives damaged or you receive an incorrect item, please email carsparkle.led@gmail.com as soon as possible.

Include your order number, a description of the issue, and clear photos of the product, packaging, and shipping label. Please keep the packaging while we review the issue.

We will help arrange an appropriate resolution in accordance with our Return & Exchange Policy.

Contact Us

For shipping questions or assistance with an existing delivery, contact:

CARSPARKLE Customer Support
Email: carsparkle.led@gmail.com

Please include your order number when contacting us about an existing order.